FORA Store

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website www.forastore.in ("Website"), owned and operated by Haran Enterprises, trading as FORA Store ("FORA", "we", "us", or "our"). By accessing the Website, creating an account, placing an order, or otherwise using our services, you ("user", "customer", or "you") agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

2. Eligibility

By using this Website, you represent that you are at least 18 years of age, or are accessing the Website under the supervision of a parent or legal guardian. You further represent that you have the legal capacity to enter into a binding contract.

3. Products and Descriptions

FORA sells eco-friendly, handmade, and sustainable lifestyle products, including but not limited to bamboo products, home decor, kitchen decor, corporate gifts, evil-eye products, bags, kids' items, and return gifts. We make reasonable efforts to display product colours, materials, and dimensions as accurately as possible. However, as many products are handcrafted in small batches, slight variations in colour, size, texture, and finish may occur, and such variation does not constitute a defect.

4. Pricing and Payment

All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of placing an order through the payment methods made available on the Website. We use third-party, secure payment gateways to process transactions and do not store your complete card or banking details.

5. Order Acceptance and Cancellation

Your order constitutes an offer to purchase a product. We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, pricing errors, product unavailability, or issues with delivery address verification. If we cancel an order after payment has been received, a full refund will be issued to the original payment method within a reasonable time.

6. Shipping and Delivery

Shipping timelines, charges, and related terms are governed by our separate Shipping Policy, available on the Website. Delivery timelines are estimates only and are not guaranteed, as they may be affected by courier delays, weather, or other circumstances beyond our control.

7. Returns, Refunds, and Cancellations

Returns, replacements, and refunds are governed by our separate Return Policy, available on the Website. As several of our products are handmade, perishable, or personalised (including corporate gifts and customised items), certain products may not be eligible for return.

8. Intellectual Property

All content on the Website, including text, graphics, logos, images, product photography, and design, is the property of Haran Enterprises / FORA Store or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent.

9. User Accounts

When you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately of any unauthorised use of your account.

10. Prohibited Conduct

You agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorised access to the Website, its servers, or any connected systems.
• Post or transmit any harmful code, virus, or malicious software.
• Engage in fraudulent transactions, including the use of stolen payment information.
• Copy, scrape, or misuse product content, pricing, or images for commercial purposes.

11. Limitation of Liability

To the maximum extent permitted by law, Haran Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products purchased through it. Our total liability for any claim arising from a transaction shall not exceed the amount paid by you for the relevant order.

12. Indemnity

You agree to indemnify and hold harmless FORA Store, Haran Enterprises, and its officers, employees, and affiliates from any claims, damages, or expenses arising out of your breach of these Terms or misuse of the Website.

13. Third-Party Links

The Website may contain links to third-party websites or services, including social media and payment gateways. We are not responsible for the content, policies, or practices of any third-party sites.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.